I think there has to be a better process for this.
I think openSRS should give the reseller, at least, the chance to change the
clients e-mail address through the Control Panel.
If openSRS can't trust their resellers, then, they should start rethinking
how they chose them.
Don't say all clients are moron when they forgot their password and their
e-mail account is no longer working at the same time.
It's really easy for a client to forget the login's details, I don't need to
tell you how many logins an individual creates per year when browsing the
Internet and applying for every services he remembers.
As for the e-mail account, it's so usual to change providers and lose the
previous e-mail account, and again an individual might change his e-mail
address more than once a year.
Ofcourse not everyone has this profile of living on the Internet, but let's
not say that they're morons.
Bruno Carlos
----- Original Message -----
From: "adam" <storage@eu.iewebs.com>
To: <discuss-list@opensrs.org>
Sent: Thursday, November 02, 2000 11:39 AM
Subject: Re: User lost email and password and email not work
> orion@sarenet.es said:
>
> > Hello,
> >
> > what is the procedure when the customer dont remember his login and
> > password and his email account is not working?
> >
> Tell him he's a moron...? :)
>
> adam
>
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